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<div class="bvseo-question-answer" data-questionid="4165437">
<h2 class="bvseo-question">
The first time I used this model it took forever for the ceramic stone to actually heat up (Hours!) Meanwhile the entire outside of the dish was so hot it burned my hands. I don't believe this is normal, but I don't have the store receipt to return it.
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<div class="bvseo-author">Asked by: BrittZ</div>
<div class="bvseo-answer" data-answerid="3084464">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! I would like to apologize for the inconvenience we might have caused you. Kindly reach out to us through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-12-20</div>
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<div class="bvseo-question-answer" data-questionid="4135458">
<h2 class="bvseo-question">
Hi Just bought a crockpot 2.4l slowcooker. I have noticed that the lid is not a good fit onto the ceramic pot . The lid wobbles and leaves air gaps around about half the circumference of the pot. I haven&rsquo;t used the cooker yet. Is this ok?
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<div class="bvseo-author">Asked by: SteveC</div>
<div class="bvseo-answer" data-answerid="3055714">
Hi there, SteveC! Thank you for your inquiry. Advanced design now allows for a more effective steam release from the cooker, preventing any pressure buildup and damage to your lid. There should be no concern if you see a small gap between the cover and the crock. If there's anything we can do to assist you, please do not hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am to 5:00 pm EST. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-11-01</div>
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<div class="bvseo-question-answer" data-questionid="4136545">
<h2 class="bvseo-question">
what is the price and do you sell online?
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<div class="bvseo-author">Asked by: Celia Willcock</div>
<div class="bvseo-answer" data-answerid="3055687">
Hi there, Celia! Thank you for your inquiry. We truly appreciate your interest in our product. The price details are available directly on our retail partners' websites. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/where-to-buy.html Thank you! Crockpot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-11-01</div>
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<div class="bvseo-question-answer" data-questionid="4113724">
<h2 class="bvseo-question">
Is it has 3 settings, does the settings switch off on their own with the 3 Quart or does it continue to cook until u switch it off
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<div class="bvseo-author">Asked by: Figgy</div>
<div class="bvseo-answer" data-answerid="3044977">
Hello, this is Collins from Crockpot! Thanks for reaching out to us. We will be more than happy to answer your question! Manual slow cookers such as this one are not equipped with a timer or auto-warm feature for after the cook time expires. I hope this information helps. Thank you and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-10-05</div>
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<div class="bvseo-question-answer" data-questionid="4111089">
<h2 class="bvseo-question">
Where can I buy this in the UK please?
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<div class="bvseo-author">Asked by: Kirsty</div>
<div class="bvseo-answer" data-answerid="3039781">
Hello Kirsty, this is Frank from CrockPot! Should you wish to check the availability of this CrockPot at our retail stores in the UK, please click the link below to see the list of retailers that carry our products. https://crockpot.co.uk/where-to-buy Thank you, and please stay safe! CrockPot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-22</div>
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<div class="bvseo-question-answer" data-questionid="3951311">
<h2 class="bvseo-question">
What is the price for this and where can I find one as there are no places listed in my area??
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<div class="bvseo-author">Asked by: Anonymous</div>
<div class="bvseo-answer" data-answerid="2938869">
Hey there, SueOrf! Thanks for reaching out. We truly appreciate your interest in our products. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of CrockPot products. You can purchase CrockPot products at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html We hope this helps. Thank you and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-15</div>
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<div class="bvseo-question-answer" data-questionid="3802937">
<h2 class="bvseo-question">
What is the price for this crockpot and does it come in a 4qt.
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<div class="bvseo-author">Asked by: Snowden</div>
<div class="bvseo-answer" data-answerid="2867428">
Hey there, Snowden! Thanks for reaching out to us. This model is available only in 3-Quart capacity. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of CrockPot products. You can purchase CrockPot products and replacement parts at any of our retail partners. You may find this link helpful for the complete list of our online and in-store authorized retailers: https://www.crock-pot.com/retailers.html If you need further assistance, kindly give us a call at 1-800-323-9519 and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-09-15</div>
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