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<div class="bvseo-question-answer" data-questionid="4372795">
<h2 class="bvseo-question">
Can you use the stoneware insert to make your recipe in the oven and then transfer it to the Crockpot for transport?
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<div class="bvseo-author">Asked by: Nancyoo</div>
<div class="bvseo-answer" data-answerid="3203632">
Hello there! Thanks for reaching out to us. We will be more than happy to answer your question! Stoneware maybe used safely in the microwave and the oven setup up to 400&deg;F. **Refer to your Microwave oven manual for operation with ceramic Stoneware. For any further information, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-21</div>
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<div class="bvseo-question-answer" data-questionid="4363445">
<h2 class="bvseo-question">
Is it possible to get a replacement for the stoneware part of the casserole close cooker? My husband tripped and fell and the stoneware shattered! Love the 13x9 size for lasagna, ribs etc
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<div class="bvseo-author">Asked by: sueboo</div>
<div class="bvseo-answer" data-answerid="3196597">
Hello! The part number of a replacement stoneware to your unit is 173658000000. We would be happy to assist you further with this - please kindly reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-21</div>
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<div class="bvseo-question-answer" data-questionid="4346165">
<h2 class="bvseo-question">
I was gifted the 3.5 slow cooker the DIGITAL version. I loved it but the digital part of it will not operate. I cannot use it to change temperature and other functions. Is there anywhere I can just get a bottom? It doesn't matter if it manual or digital.
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<div class="bvseo-author">Asked by: JJinPhoenix</div>
<div class="bvseo-answer" data-answerid="3192826">
Hello there JJinPhoenix! Thanks for reaching out to us. We will be more than happy to answer your question! We do apologize about the experience you have had with the unit. The heating base is not available separately as a replacement part. For further assistance with this matter, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-21</div>
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<div class="bvseo-question-answer" data-questionid="4208331">
<h2 class="bvseo-question">
Where can I purchase a RED 3.5- quart casserole crock show cooker?
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<div class="bvseo-author">Asked by: Bjdj1206</div>
<div class="bvseo-answer" data-answerid="3104157">
Hello. We are happy to see your interest in our products. Currently we do not run direct sale as we relay fully on our trusted retailers. As we do not have any data on their current stock levels we would recommended contacting them directly. You can find a full list of our retail partners in the link below: https://www.crock-pot.com/where-to-buy.html If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-04-21</div>
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<div class="bvseo-question-answer" data-questionid="4203825">
<h2 class="bvseo-question">
My husband put my crockpot casserole in the oven and the plastic handles on the glass lid melted. Where can I get a replacement lid? I use this all the time!!&nbsp;
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<div class="bvseo-author">Asked by: Juper</div>
<div class="bvseo-answer" data-answerid="3101277">
Hello Juper! Thanks for reaching out to us. We will be happy to help you find the replacement lid for your CrockPot casserole; kindly reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-29</div>
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<div class="bvseo-question-answer" data-questionid="4179760">
<h2 class="bvseo-question">
Do you have replacement parts the crockpot model SCCPCCM350-CH? I received this item as a gift and unfortunately it is missing one of the little rubberized feet on the bottom therefore the pot does not set level.
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<div class="bvseo-author">Asked by: Sassy99</div>
<div class="bvseo-answer" data-answerid="3088453">
Hello! Thanks for reaching out to us! We will be happy to answer your question! In order to check the replacement parts' availability for your unit, we would like to kindly ask you to reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Our product experts will be more than happy to assist you! Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4149024">
<h2 class="bvseo-question">
When using the 9x13 crockpot, do cooking times need to be adjusted? I would think this would cook faster than an oval 3.5 quart crock. Thank you!
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<div class="bvseo-author">Asked by: Kb in IA</div>
<div class="bvseo-answer" data-answerid="3064324">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! Please refer to the cooking instructions from our recipes. https://www.crock-pot.com/on/demandware.store/Sites-crockpot-Site/default/Content-BlogLanding?fdid=recipes Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-06-09</div>
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<div class="bvseo-question-answer" data-questionid="4144242">
<h2 class="bvseo-question">
Can I still cook pinto beans in the crock pot
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<div class="bvseo-author">Asked by: Pda1016</div>
<div class="bvseo-answer" data-answerid="3061040">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! We appreciate you for choosing CrockPot. You may cook Pinto beans with this unit. Kindly check out our other bean recipes from the link below. https://www.crock-pot.com/on/demandware.store/Sites-crockpot-Site/default/Content-BlogLanding?crefn1=filter4&amp;crefv1=beans&amp;fdid=recipes&amp;start=0&amp;sz=24&amp;. Happy cooking Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3952346">
<h2 class="bvseo-question">
hi i have the black and white one, can the crock go into a gas oven?
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<div class="bvseo-author">Asked by: Rhyanna</div>
<div class="bvseo-answer" data-answerid="2938880">
Hey there, Rhyanna! Thanks for reaching out to us. Yes, the removable stoneware may be used safely in the oven set up to 400&deg;F. Do not use removable stoneware on gas or electric burner or under the broiler. We hope this helps. Should you have any further inquiries, please reach out to us at 1-800-323-9519 or email us at
[email protected]. We are open from Monday to Friday 9 am to 5 pm EST. Our product specialists will be more than happy to help you. Thank you and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3911898">
<h2 class="bvseo-question">
what is the wattage on low and warm settings
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<div class="bvseo-author">Asked by: A jim</div>
<div class="bvseo-answer" data-answerid="2914667">
Hey there! Crock-Pot Slow Cookers are energy efficient, only using 45 and 150 watts of electricity on LOW and between 150 and 270 watts on HIGH. We hope this information proves helpful. Thank you and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3757252">
<h2 class="bvseo-question">
Can I use my crockpot casserole to cook a roast?
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<div class="bvseo-author">Asked by: LucySweetKitty</div>
<div class="bvseo-answer" data-answerid="2851316">
Hi there! Thanks for reaching out to us. We will be more than happy to answer your question. Yes, it can be cooked in this CrockPot. We hope this information helps. Thank you very much and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3750160">
<h2 class="bvseo-question">
Love the 3.5 casserole crockpot! Is there a carry case I can purchase for it?
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<div class="bvseo-author">Asked by: Mickeyr</div>
<div class="bvseo-answer" data-answerid="2850688">
Hi there, Thanks for reaching out to us. We will be more than happy to answer your question. Unfortunately, the carrying cases are currently unavailable for this slow cooker. However, the Casserole Crock uses our Cook &amp; Carry locking lid system for easy transport, without spills or mess. We hope this information helps. Thank you very much and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3342790">
<h2 class="bvseo-question">
How many watts does this use on each setting (low, high, warm)?
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<div class="bvseo-author">Asked by: JoRo</div>
<div class="bvseo-answer" data-answerid="2638334">
Hi there, JoRo! Crock-Pot Slow Cookers are energy efficient, only using 45 and 150 watts of electricity on LOW and between 150 and 270 watts on HIGH. We hope this information proves helpful. Thank you and have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3300711">
<h2 class="bvseo-question">
Can a 2.5 lb chuck roast be cooked in this 3.5 Crock-Pot. &nbsp;
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<div class="bvseo-author">Asked by: pkkitty</div>
<div class="bvseo-answer" data-answerid="2617253">
Hello! Thank you for reaching out to us. Yes, it can be cooked in this CrockPot. To avoid over- or under-cooking, fill the stoneware &frac12; to &frac34; full, including at least one cup of liquid or sauce.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-06-17</div>
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<div class="bvseo-question-answer" data-questionid="3246767">
<h2 class="bvseo-question">
Has this been discontinued? I was going to purchase a couple for Christmas gifts but none of the stores seem to have them anymore. Kohl&rsquo;s has a different brand of the casserole slow cooker but I am looking for he crockpot brand like mine.&nbsp;
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<div class="bvseo-author">Asked by: GinaS</div>
<div class="bvseo-answer" data-answerid="2581310">
Hi there! Thank you for your inquiry. Upon checking, We are happy to inform you that the model Crockpot&trade; 3.5-Quart Casserole is available online at Amazon. please click the below link to check on availability. Link: https://www.amazon.com/Crock-Pot-3-5-Quart-Casserole-Manual-Charcoal/dp/B00KD346MW For further assistance, please reach out to us at 1-800-323-9519. We are open from Monday to Friday 9 am to 5 pm EST. Thank you so much and have a nice day.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="3139760">
<h2 class="bvseo-question">
Can this appliance be used the same way as traditional Crockpots? We make roasts, chicken, etc. In our traditional Crockpot. I would love the versatility of being able to use this for casseroles and our regular meals.
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<div class="bvseo-author">Asked by: Jlyn</div>
<div class="bvseo-answer" data-answerid="2513511">
Hi there! Thank you for your inquiry. This unit is designed to cook recipes low and slow. We recommend using a casserole, lasagna, dessert, and other recipes that are meant to be slow cooked over a longer period of time ex: Chicken Gravy, Spinach and Mushroom Enchiladas, Buffalo Chicken Tater Tot Casserole etc. We hope this information helps, Have a nice day!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2719587">
<h2 class="bvseo-question">
My Wife broke the lid on her model sccpccm350'r 3.5 quart slow cooker. Do you sell replacement lids?
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<div class="bvseo-author">Asked by: Ssteve Hh</div>
<div class="bvseo-answer" data-answerid="2281475">
Hi there! Thank you for your inquiry. We understand that you are looking for a replacement lid for your slow cooker. For the availability of it, please give us a call at 1-800-546-5637 for immediate assistance or email us at
[email protected]. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="2763280">
<h2 class="bvseo-question">
I broken the bowel. Do you sell that?
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<div class="bvseo-author">Asked by: vietnga</div>
<div class="bvseo-answer" data-answerid="2280712">
Hi there! Thank you for your inquiry. We understand that you are looking for a pot insert for your slow cooker. For the availability of it, please give us a call at 1-800-546-5637 for immediate assistance. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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