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<div class="bvseo-question-answer" data-questionid="4372795">
<h2 class="bvseo-question">
Can you use the stoneware insert to make your recipe in the oven and then transfer it to the Crockpot for transport?
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<div class="bvseo-author">Asked by: Nancyoo</div>
<div class="bvseo-answer" data-answerid="3203632">
Hello there! Thanks for reaching out to us. We will be more than happy to answer your question! Stoneware maybe used safely in the microwave and the oven setup up to 400&deg;F. **Refer to your Microwave oven manual for operation with ceramic Stoneware. For any further information, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-11-15</div>
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<div class="bvseo-question-answer" data-questionid="4363445">
<h2 class="bvseo-question">
Is it possible to get a replacement for the stoneware part of the casserole close cooker? My husband tripped and fell and the stoneware shattered! Love the 13x9 size for lasagna, ribs etc
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<div class="bvseo-author">Asked by: sueboo</div>
<div class="bvseo-answer" data-answerid="3196597">
Hello! The part number of a replacement stoneware to your unit is 173658000000. We would be happy to assist you further with this - please kindly reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-25</div>
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<div class="bvseo-question-answer" data-questionid="4346165">
<h2 class="bvseo-question">
I was gifted the 3.5 slow cooker the DIGITAL version. I loved it but the digital part of it will not operate. I cannot use it to change temperature and other functions. Is there anywhere I can just get a bottom? It doesn't matter if it manual or digital.
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<div class="bvseo-author">Asked by: JJinPhoenix</div>
<div class="bvseo-answer" data-answerid="3192826">
Hello there JJinPhoenix! Thanks for reaching out to us. We will be more than happy to answer your question! We do apologize about the experience you have had with the unit. The heating base is not available separately as a replacement part. For further assistance with this matter, we encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, and please stay safe!
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-10-19</div>
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<div class="bvseo-question-answer" data-questionid="4208331">
<h2 class="bvseo-question">
Where can I purchase a RED 3.5- quart casserole crock show cooker?
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<div class="bvseo-author">Asked by: Bjdj1206</div>
<div class="bvseo-answer" data-answerid="3104157">
Hello. We are happy to see your interest in our products. Currently we do not run direct sale as we relay fully on our trusted retailers. As we do not have any data on their current stock levels we would recommended contacting them directly. You can find a full list of our retail partners in the link below: https://www.crock-pot.com/where-to-buy.html If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you and please stay safe! Crockpot Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-02-09</div>
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<div class="bvseo-question-answer" data-questionid="4203825">
<h2 class="bvseo-question">
My husband put my crockpot casserole in the oven and the plastic handles on the glass lid melted. Where can I get a replacement lid? I use this all the time!!&nbsp;
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<div class="bvseo-author">Asked by: Juper</div>
<div class="bvseo-answer" data-answerid="3101277">
Hello Juper! Thanks for reaching out to us. We will be happy to help you find the replacement lid for your CrockPot casserole; kindly reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4179760">
<h2 class="bvseo-question">
Do you have replacement parts the crockpot model SCCPCCM350-CH? I received this item as a gift and unfortunately it is missing one of the little rubberized feet on the bottom therefore the pot does not set level.
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<div class="bvseo-author">Asked by: Sassy99</div>
<div class="bvseo-answer" data-answerid="3088453">
Hello! Thanks for reaching out to us! We will be happy to answer your question! In order to check the replacement parts' availability for your unit, we would like to kindly ask you to reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We&rsquo;re available Mon.-Fri. 9am -5pm Eastern Time. Our product experts will be more than happy to assist you! Thank you! CrockPot&reg; Consumer Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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<div class="bvseo-question-answer" data-questionid="4149024">
<h2 class="bvseo-question">
When using the 9x13 crockpot, do cooking times need to be adjusted? I would think this would cook faster than an oval 3.5 quart crock. Thank you!
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<div class="bvseo-author">Asked by: Kb in IA</div>
<div class="bvseo-answer" data-answerid="3064324">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! Please refer to the cooking instructions from our recipes. https://www.crock-pot.com/on/demandware.store/Sites-crockpot-Site/default/Content-BlogLanding?fdid=recipes Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-11-23</div>
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<div class="bvseo-question-answer" data-questionid="4144242">
<h2 class="bvseo-question">
Can I still cook pinto beans in the crock pot
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<div class="bvseo-author">Asked by: Pda1016</div>
<div class="bvseo-answer" data-answerid="3061040">
Hello, this is from CrockPot Thanks for reaching out to us. We will be more than happy to answer your question! We appreciate you for choosing CrockPot. You may cook Pinto beans with this unit. Kindly check out our other bean recipes from the link below. https://www.crock-pot.com/on/demandware.store/Sites-crockpot-Site/default/Content-BlogLanding?crefn1=filter4&amp;crefv1=beans&amp;fdid=recipes&amp;start=0&amp;sz=24&amp;. Happy cooking Thank you and please stay safe! CrockPot Care
<div class="bvseo-author">Answered by: CrockPot Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-25</div>
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