Only the lid and removable stoneware are dishwasher safe, however, the outer surface of the slow cooker can be wiped down with a damp cloth.

If the logo or material you are trying to upload is trade-marked, we will not be able to approve the order for further production unless the trademarked logo or material appears in a setting inside the image. For example, if the logo appears on a personal belonging like a t-shirt, mug, outside of a sports stadium, etc.

Please allow 48 hours for production. Once production is complete, we offer the following shipping options:

Standard: Arrives 5-7 Business Days after Order
Express: Arrives 2-4 Business Days after Order
Premium: Arrives Next Business Day if ordered by Noon

Yes, this is possible. You can order duplicates of the same design or create unique designs under just one order.

We currently offer the NFL team designs on our 2.5 Qt. Manual and 6 Qt. Cook and Carry™ slow cooker models only. All other designs outside of the NFL designs can be created with any model.

We currently only offer the NFL team designs without photo or text. All other designs outside of the NFL designs have the ability to add photo and text.