Product FAQs

General Information

How do I use a MANUAL Crock-Pot® Slow Cooker model?

  1. Place the stoneware into the heating base, add your ingredients to the stoneware, and cover with the lid.
  2. Simply plug the unit in.
  3. When cooking is done, unplug your slow cooker and allow it to cool before cleaning.

How do I use a PROGRAMMABLE Crock-Pot® Slow Cooker model?

  1. Place the stoneware into the heating base, add your ingredients to the stoneware, and cover with the lid.
  2. Simply plug the unit in and program the timer to the specified cooking time. The programmability instructions will vary based the slow cooker model. For more information, refer to your instruction manual.
  3. When cooking is done, unplug your slow cooker and allow it to cool before cleaning.

How much should I fill my Crock-Pot® SlowCooker?

A Crock-Pot® Slow Cooker should be at least ½ full to ¾ full for best results.

In general, what is the difference between a crock pot and a slow cooker?

There is no such thing as a crock pot. Crock-Pot® is the brand that invented the slow cooker. Crock-Pot® is the original slow cooker. We have many different models to serve individual needs, including an array of sizes, programming and features.

The other brands of slow cookers do not perform like the original slow cooker - Crock-Pot® Slow Cookers. With the thick heart of stone that "cooks all day - while the cook's away®." Buy the real one, the original, the same brand of slow cooker your Mom and Grandma used; you will most likely know the difference.

Is my Crock-Pot® Slow Cooker oven or microwave safe?

All Crock-Pot® Slow Cooker removable crockery inserts (without lid) may be used safely in the microwave and the oven set up to 400°F. If you own another slow cooker brand, please refer to your owner’s manual for specific crockery cooking medium tolerances.

What do I do if the power went off during the day?

If you suspect that the power has gone out during the day, the food may be unsafe to eat. If you are unaware of how long the power was out, we suggest you discard the food inside.

What is auto-shift to warm?

Auto-shift to warm setting is a great feature when you’re running late. The Crock-Pot® Slow Cooker will automatically shift to the warm setting when your food is done cooking. This will keep your meal warm, so Dinner is Ready When You Are.™

What’s the difference between "Low" and "High" cooking?

Both "High" and "Low" stabilize at the same temperature; it is just a matter of how long it takes to reach the simmer point. Once food reaches the simmer point, total cook time is dependent on cut and weight of meat to reach the point of maximum flavor and texture potential. Most dishes can be prepared on either "High or "Low."