Product FAQs

Crock-Pot® Hook Up™

Can I plug other electrical products into the Hook Up™ system?

No. For your satisfaction and safety, only units sold in the Hook Up™ system can be connected together. The plug has a special, Patent Pending design that will not allow other electrical products to be plugged in.

For more details, please refer to the Instruction manual.

How many units can I hook up together using only one outlet?

The recommended maximum number of units to plug in to one outlet is six (6) units. This may vary depending on the circuit and other appliances drawing current off the circuit.

For more details, please refer to the Instruction manual.

How do I release the cord from the unit?

Press down on the red Cord-Release Latch on the right-hand side of the unit.

For more details, please refer to the Instruction manual.

How do I stack my system?

1.  Turn the Glass Lid(s) of each unit in your system upside down and nest it inside the Stoneware

2.  Stack each unit on top of one another by placing the base of Unit A on top of the base of Unit B

For more details, please refer to the Instruction manual.